Refund and Returns Policy

COUNT MY ACCOUNT EXPERTS INC Returns Policy

Last updated: December 29, 2025

We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.

If you’re looking to return or exchange your order, we offer returns within any days of purchase. You can return your product for a refund to the original payment method.

Please note: Anytime before filing your tax return, it is possible to refund your money.

Return Process

To return an item, visit https://CountmyAccount.ca/return-policy/ with your Order Number and return reason and our support team will be happy to assist you with the next steps.

Refunds

After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 14 days from the receipt of your item/s for your return to be processed.

Questions

For questions relating to our returns policy, please contact us at returns@countmyaccount.ca

Return Process
Please fill out below form if you want to start your return process

Customer Information

Order Details

Issue Details

Drag & Drop Files, Choose Files to Upload

Desired Action

10%

off for filing your tax return 🎁

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